- Eligible Products:
- We deliver medicines and medical products sold by the Shop, Hospital, Clinic, or Laboratory through our platform.
- Subscription plans are not eligible for delivery.
- Order Process:
- Customers place an order by selecting their desired shop.
- The seller reviews the order and either accepts or rejects it based on availability.
- The acceptance timeframe is specified on the seller’s page.
- Order Fulfillment:
- Upon acceptance, the seller packs and bills the order.
- The buyer arranges payment (cash or online).
- A delivery agent collects the order from the shop.
- Payment at Delivery:
- After delivery, the buyer checks the bill.
- Payment is made directly to the delivery person by cash or online.
- Delivery Timeframe:
- The entire process, from order placement to delivery, can take up to 24 hours.
- Compliance:
- Our shipping and delivery policy aligns with other relevant policies.
