Introduction
Doxlib is a healthcare service brand owned and operated by DTSolutionz (OPC) Private Limited (CIN: U86909WB2025OPC282703), a Private Limited Company registered in India, an innovation-driven Indian company focused on building smart, sector-specific digital ecosystems that make everyday life simpler.
Registration and Acceptance
The terms and conditions, obligations, warranties, representations, and agreements contained herein govern your participation as a user of Doxlib. You will be deemed to have accepted the Terms & Conditions if you view or use in any manner any contents, information, platforms, products, or services—including medicine delivery, doctor booking, and ambulance services – provided or available on https://doxlib.com (the “Website”), and the “App” which is owned and maintained by DTSolutionz (OPC) Private Limited (GSTIN: 19AAMCD0126H1ZR) (“Us”, “We” or “Our”).
If You are under the age of 18 (Eighteen), it is mandatory that your parent or guardian has read and accepted the Terms on your behalf before using the Website.
Services Offered
Doxlib operates as a hyperlocal healthcare ecosystem. As part of our Services, we provide a platform to bridge patients with nearby pharmacies, ambulances, doctors, diagnostic labs, and blood donors. We grant you access to our database, booking tools, and service directories in relation to the package or service subscribed by You.
We reserve the right to amend or update the service directory or platforms offered to You. In the event of such updates, we may require you to pay updated service fees to access enhanced digital tools or premium healthcare connection features.
Grant of License
We grant you a personal, restricted, non-transferable, non-exclusive, and revocable license to use the Services, tools, and platforms offered through the Website for the purpose of accessing healthcare services. The Services are provided solely for Your personal and non-commercial use (“Restricted Purpose”). You may not reproduce, distribute, or prepare derivative works of the platform’s proprietary tools without Our prior written consent.
Communication
The Company may contact the User through SMS, Email, Call, WhatsApp, Messenger, or Telegram to provide information about healthcare products, emergency service notifications, and important updates. By registering, you expressly grant permission to be contacted for service-related purposes and promotions between 8 am and 8 pm, and hold the Company indemnified against liabilities regarding DND (Do Not Disturb) registrations.
Disclaimer
While Doxlib strives to connect users with reliable healthcare providers, the Website is available on an “as is” basis. The Company does not make warranties regarding the absolute accuracy of third-party healthcare provider data (pharmacies, doctors, or ambulance timings) or that the Website shall be free of downtime.
Doxlib acts as a facilitator; we are not a medical provider ourselves. Our site(s) may be temporarily unavailable for maintenance or upgrades. We reserve the right to modify prices for services or refuse service to any person at our sole discretion.
Applicable Law and Jurisdiction
These Terms & Conditions are governed by the laws of India, and You agree that the courts of India will have exclusive jurisdiction over any dispute concerning these Terms.
Indemnity
You agree to indemnify and hold the Company and its Directors, officers, and employees harmless from any claim or demand made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third-party service provider.
Limitation of Liability
You expressly agree that the use of Doxlib and DTSolutionz (OPC) Private Limited services is at your sole risk. We do not guarantee specific medical outcomes from the third-party providers found through our ecosystem. In no event will We, or our Directors and affiliates, be liable for incidental or consequential damages arising out of the use of the platform. Our total liability shall not exceed the fee You paid to Us for the specific service or subscription in question.
Revision of Terms
Information on the Website, including these Terms, is subject to change at Our discretion at any time, without prior notice.
The Last Words
You should read these Terms & Conditions in conjunction with our Privacy Policy.